At HouzTask, Inc. (“HouzTask,” “we,” “us,” or “our”), we are committed to being transparent about how we handle your personal information. This Privacy Policy applies to all information collected through our website at houztask.com, our mobile applications, and any related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our Services.
Plain-language summary: This policy is written to be readable, not just legally compliant. Each section starts with what it means for you in practice. When in doubt, email us — we’re real people and we’ll respond.
1. Information We Collect
We collect information in three ways: directly from you, automatically when you use our Services, and from third parties.
Information we do not collect: We do not collect Social Security numbers, government-issued ID numbers, bank account or routing numbers, or any biometric data.
2. How We Use Your Information
We use your information only for purposes directly related to operating and improving the Services you asked for. We process your data on the following legal bases:
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Services. When you delete your account, we begin deletion of your personal data within 30 days, except where:
- We are required to retain it by law (e.g., financial records for tax purposes, typically 7 years)
- Retention is necessary to resolve an open dispute or enforce our agreements
- Anonymized, aggregated data that cannot be linked back to you may be retained indefinitely for product improvement
Backups containing your data may persist for up to 90 days after deletion before being purged from all systems.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information. We honor these rights for all users, regardless of jurisdiction:
Right to Access
Request a copy of all personal data we hold about you. We'll provide it within 30 days in a portable format.
Right to Correct
Update or correct inaccurate data directly in your account settings, or by contacting us.
Right to Delete
Request deletion of your personal data. We'll action this within 30 days, subject to legal retention requirements.
Right to Portability
Receive your data in a structured, machine-readable format (JSON or CSV) to transfer to another service.
Right to Restrict Processing
Ask us to limit how we use your data in certain circumstances, such as while a complaint is investigated.
Right to Opt Out
Unsubscribe from marketing emails anytime using the link in any email, or through your account settings.
To exercise any of these rights, email privacy@houztask.com with your request. We will verify your identity and respond within 30 days. We will never charge a fee for exercising your rights.
California residents (CCPA/CPRA): You have additional rights including the right to know the categories of data sold or disclosed (we sell none), and the right to non-discrimination for exercising your rights. To submit a CCPA request, email us with “CCPA Request” in the subject line.
7. Children's Privacy
HouzTask Services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.
If you believe a child under 13 has submitted information to us, please contact us immediately at privacy@houztask.com.
8. Data Security
We implement industry-standard technical and organizational measures to protect your personal information, including:
No method of transmission over the Internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and applicable authorities within the timeframes required by law — and no later than 72 hours of becoming aware.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Post the revised policy on this page with an updated “Last updated” date
- Send registered users an email notification at least 14 days before major changes take effect
- Display a prominent notice on our website for 30 days following material changes
Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you may delete your account before the changes take effect.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out. We take privacy inquiries seriously and respond to all requests within 5 business days.
Get in touch about privacy
For privacy requests, data deletion, CCPA inquiries, or questions about this policy, contact our privacy team directly.
Legal Notice: This Privacy Policy is provided for informational purposes and constitutes a binding agreement between you and HouzTask, Inc. when you use our Services. This policy is governed by the laws of the United States and, where applicable, the state in which you reside. For full terms governing your use of the platform, see our Terms of Use. For safety-related information, see our Safety page. © 2026 HouzTask, Inc. All rights reserved.